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All India Institute of Speech and Hearing, Mysuru
(An Autonomous institute Under Ministry of Health and Family Welfare, Government of India.)

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High tech, high touch : library customer service through technology / Lynn Jurewicz and Todd Cutler.

By: Contributor(s): Material type: TextPublication details: Chicago : American Library Association, 2003.Description: viii, 142 p. ; 25 cmISBN:
  • 0838908608 (pbk. : alk. paper)
Subject(s): DDC classification:
  • 025.524 JUR C 21
LOC classification:
  • Z674.75.I58 J87 2003
Online resources:
Contents:
Libraries on the Internet : rationale and issues -- What libraries can learn from business -- An automatic e-mail notification system -- Dynamic Web-based event calendar with signup system -- An online meeting room reservation system -- Portals, gateways, and directories -- Local history : online obituaries, photographs, and local newspaper articles -- Online summer reading registration, tracking, and statistics -- Providing online access to users without a library card -- Stand-alone services : bookmarklets, proxy servers, and electronic reference -- Marketing web-based library services.
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Reference text books All India Institute of Speech and Hearing R-3/2 025.524 JUR C (Browse shelf) Available 17501
Total holds: 0

Includes bibliographical references (p. 135-137) and index.

Libraries on the Internet : rationale and issues -- What libraries can learn from business -- An automatic e-mail notification system -- Dynamic Web-based event calendar with signup system -- An online meeting room reservation system -- Portals, gateways, and directories -- Local history : online obituaries, photographs, and local newspaper articles -- Online summer reading registration, tracking, and statistics -- Providing online access to users without a library card -- Stand-alone services : bookmarklets, proxy servers, and electronic reference -- Marketing web-based library services.

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