| 000 | 01255cam a2200277 a 4500 | ||
|---|---|---|---|
| 999 |
_c9497 _d9497 |
||
| 001 | 13090644 | ||
| 003 | OSt | ||
| 005 | 20200312180925.0 | ||
| 008 | 030212s2003 ilu b 001 0 eng | ||
| 010 | _a 2003003616 | ||
| 020 | _a9788170005780 | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 050 | 0 | 0 |
_aZ711.45 _b.C64 2003 |
| 082 | 0 | 0 |
_a025.524 COF _223 |
| 100 | 1 | _aCoffman, Steve. | |
| 245 | 1 | 0 |
_aGoing live : _bstarting and running a virtual reference service / _cSteve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan. |
| 260 |
_aNew Delhi : _bEss Ess Publications, _c2009. |
||
| 300 |
_aviii, 182 p. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references (p. 157-176) and index. | ||
| 505 | 0 | _aReference the first 100 years -- Getting started : designing virtual reference systems -- Managing virtual reference services -- Marketing virtual reference services -- Where do we go from here? | |
| 650 | 0 | _aElectronic reference services (Libraries) | |
| 650 | 0 | _aInternet in library reference services. | |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
| 942 |
_2ddc _cRFT |
||