000 01300cam a2200349 a 4500
999 _c4172
_d4172
001 17632332
003 OSt
005 20191022143023.0
008 130219s2013 caua b 001 0 eng
010 _a 2013006765
020 _a9781597564724 (alk. paper)
020 _a1597564729 (alk. paper)
035 _a(DNLM)101602405
040 _aDNLM/DLC
_cDLC
042 _apcc
050 0 0 _aRF290
_b.T39 2013
060 1 0 _aWV 270
082 0 0 _a617.8 TAY
_223
100 1 _aTaylor, Brian,
_d1966-
245 1 0 _aQuality in audiology :
_bdesign and implementation of the patient experience /
_cBrian Taylor.
260 _aSan Diego, CA :
_bPlural Publishing,
_cc2013.
300 _axiii, 317 p. :
_bill. ;
_c23 cm.
504 _aIncludes bibliographical references and index.
505 0 _aQuality and the patient experience -- The three essentials of quality in audiology -- Best practices and outcome measures in the clinic -- Quality in action at the front desk -- Quality in the business suite.
650 1 2 _aAudiology.
650 2 2 _aHearing Aids.
650 2 2 _aPractice Management
_xorganization & administration.
650 2 2 _aQuality of Health Care.
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
_cSTS