@book{9525,
	author = {O'Connell, Daniel C. and Kowal, Sabine.},
	title = {Communicating with one another :},
	publisher = {Springer,},
	year = {2008.},
	address = {New York ;},
	url = {http://www.loc.gov/catdir/enhancements/fy0907/2008924420-b.html}
}