@book{9501,
	author = {Lancaster, F. Wilfrid and Warner, Amy J. and American Society for Information Science and Technology.},
	title = {Intelligent technologies in library and information service applications /},
	publisher = {Ess Ess Publications,},
	year = {c2009.},
	address = {New Delhi :},
	url = {http://www.loc.gov/catdir/toc/fy02/00053951.html}
}