TY - BOOK AU - Woodward,Jeannette A. TI - Creating the customer-driven library: building on the bookstore model SN - 9788170005629 AV - Z716.3 .W636 2005 U1 - 021.7 WOO 23 PY - 2009/// CY - New Delhi PB - Ess Ess Publications KW - Public services (Libraries) KW - Libraries KW - Space utilization KW - Social aspects KW - Marketing KW - Public relations N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/ecip0421/2004018840.html ER -