Woodward, Jeannette A.

Creating the customer-driven library : building on the bookstore model / Jeannette Woodward. - New Delhi : Ess Ess Publications, 2009. - xviii, 234 p. : ill. ; 23 cm.

Includes bibliographical references and index.

9788170005629

2004018840


Public services (Libraries)
Libraries--Space utilization--Social aspects.
Libraries--Marketing.
Libraries--Public relations.

Z716.3 / .W636 2005

021.7 WOO