Your voice is your business /
Orlando R. Barone, Cari M. Tellis.
- San Diego, CA : Plural Pub., c2009.
- xvii, 171 p. : ill. ; 23 cm. + 1 DVD (4 3/4 in.)
Includes bibliographical references and index.
Preface. Introduction: The Search for Your Voice. Acknowledgments. Section I. Foundations of Communication. Chapter 1. A People Finds Its Voice. Chapter 2. Learning Voice. Chapter 3. Vocal Care and Awareness. Chapter 4. Verbals and Paraverbals. Chapter 5. The Point of It All. Section II. A Human Connection. Chapter 6. Why You Transmit: The Five Intentions. Chapter 7. Your Most Compelling Connection. Chapter 8. Establishing Yourself. Chapter 9. Informing Them. Chapter 10. Persuading Them. Chapter 11. Moving Them. Chapter 12. Summing Up. Glossary. Index.//