00407nam a22001217a 4500020001500000082001500015100001500030245008700045260005200132300002600184650003700210700003800247  a8121920922  a658.45 JAI  aJain, A.K.  aProfessional communication skills /cA.K. Jain, Pravin S.R. Bhatia, A, A.M. Sheikh  aNew Delhi :bS.Chand & Company Limited ;c2011.  a394 p. :bill ;e26cm  aCommunication skillsvManagement  aBhatia, Pravin S.R., Sheikh, A.M.