TY - BOOK AU - Shipley,Kenneth G. AU - Wood,Julie McNulty TI - The elements of interviewing SN - 1565936019 AV - BF637.I5 S45 1996 U1 - 158.39 SHI W 20 PY - 1996/// CY - San Diego PB - Singular Pub. Group KW - Interviewing KW - Intercultural communication N1 - Includes bibliographical references (p. 97-103) and indexes ER -