TY - SOUND ED - Nightingale-Conant Corporation. TI - The 5 essential people skills: [how to assert yourself, listen to others, and resolve conflicts] SN - 9781847377647 AV - SDB 59249 PY - 2004/// CY - London PB - Simon & Schuster Audio, Simon & Schuster Audio KW - Interpersonal relations KW - Interpersonal communication KW - Communication KW - Interpersonal Relations N1 - Subtitle from container; "Dale Carnegie training."; Compact discs UR - http://www.loc.gov/catdir/enhancements/fy0713/2007567299-d.html UR - http://www.loc.gov/catdir/enhancements/fy0901/2007567299-b.html ER -