TY - BOOK AU - Taylor,Brian TI - Consultative selling skills for audiologists SN - 9781597564243 (alk. paper) AV - RA410.56 .T38 2012 U1 - 617.890 68 TAY 23 PY - 2012/// CY - San Diego, CA PB - Plural Pub. KW - Audiology KW - organization & administration KW - Hearing Aids KW - psychology KW - Marketing of Health Services KW - Practice Management, Medical KW - Professional Practice KW - Professional-Patient Relations N1 - Includes bibliographical references and index; The path to understanding the patient, yourself & the business -- The science of selling -- You said what? Basic communication skills -- The discovery process -- The commitment process -- Improving your skills during your career journey ER -