01426cam a2200373 a 4500 4285 4285 16986217 OSt 20191025104341.0 110929s2012 caua b 001 0 eng 2011041068 9781597564243 (alk. paper) 1597564249 (alk. paper) (DNLM)101570325 DNLM/DLC DLC DLC pcc RA410.56 .T38 2012 WV 270 617.890 68 TAY 23 Taylor, Brian, 1966- Consultative selling skills for audiologists / Brian Taylor. San Diego, CA : Plural Pub., 2012. xviii, 232 p. : ill. ; 24 cm. Includes bibliographical references and index. The path to understanding the patient, yourself & the business -- The science of selling -- You said what? Basic communication skills -- The discovery process -- The commitment process -- Improving your skills during your career journey. Audiology organization & administration. Hearing Aids psychology. Marketing of Health Services. Practice Management, Medical. Professional Practice. Professional-Patient Relations. 7 cbc orignew 1 ecip 20 y-gencatlg ddc STS 0 0 ddc 0 0 95/3 AIISH AIISH 2019-10-25 1 617.890 68 TAY 18854 2024-06-19 00:00:00 2024-05-31 2019-10-25 STS 0 0 ddc 0 0 R-59/3 AIISH AIISH 2020-02-14 0 617.890 68 TAY 18855 2020-02-14 00:00:00 2020-02-14 RFT