Consultative selling skills for audiologists /
Brian Taylor.
- San Diego, CA : Plural Pub., 2012.
- xviii, 232 p. : ill. ; 24 cm.
Includes bibliographical references and index.
The path to understanding the patient, yourself & the business -- The science of selling -- You said what? Basic communication skills -- The discovery process -- The commitment process -- Improving your skills during your career journey.
Audiology--organization & administration. Hearing Aids--psychology. Marketing of Health Services. Practice Management, Medical. Professional Practice. Professional-Patient Relations.