@book{169,
	author = {Dahl, Deborah Anna.},
	title = {Practical spoken dialog systems /},
	publisher = {Kluwer Academic Publishers,},
	year = {c2004.},
	address = {Dordrecht ;},
	url = {http://www.loc.gov/catdir/toc/fy0804/2008270643.html}
}