5 Essential People Skills:   How to Assert Yourself, Listen to Others, and Resolve Conflicts / 
Dale Carnegie Training 
 - London :  Simon and Schuster  2009 
 - 240p. 
<br/><br/><label>ISBN: </label>9781847377647 
<br/><br/><label>Dewey Class. No.: </label>158.2  DAL