@book{10245,
	author = {Kiesling, Scott F.},
	title = {Intercultural discourse and communication :},
	publisher = {Blackwell Pub.,},
	year = {c2005.},
	series = {Linguistics},
	address = {Malden, MA :},
	url = {http://www.loc.gov/catdir/toc/ecip0411/2003025112.html}
}