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Borkowski, Nancy.

Organizational behavior in health care / Nancy Borkowski. - Sudbury, Mass. : Jones and Bartlett Publishers, c2005. - p. ; cm.

Includes bibliographical references.

Overview and history of organizational behavior -- Today's health services organizations and workforce diversity -- Perceptions and attitudes of individuals -- Workplace communication -- Content theories of motivation -- Process theories of motivation -- Power and influence -- Behavioral theories of leadership -- Contingency theories of leadership -- Charismatic and transformational leadership -- Stress and conflict -- Conflict management and negotiation skills -- Overview of group dynamics -- Working with groups -- Teams and team building -- Overview of organizational development and transformation -- Resistance and change management.

ISBN: 0763747688 (pbk.)

LCCN: 2004029260

Subjects--Topical Terms:
Health facilities--Personnel management.
Health services administration.
Organizational behavior.
Psychology, Industrial.
Health Services Administration.
Group Processes.
Health Personnel--psychology.
Personnel Management.

LC Class. No.: RA971.35 / .B67 2005

Dewey Class. No.: 362.110 683 BOR

National Library of Medicine Call No.: W 84 / B734o 2005