Quality in audiology :
Taylor, Brian, 1966-
Quality in audiology : design and implementation of the patient experience / Brian Taylor. - San Diego, CA : Plural Publishing, c2013. - xiii, 317 p. : ill. ; 23 cm.
Includes bibliographical references and index.
Quality and the patient experience -- The three essentials of quality in audiology -- Best practices and outcome measures in the clinic -- Quality in action at the front desk -- Quality in the business suite.
9781597564724 (alk. paper) 1597564729 (alk. paper)
2013006765
Audiology.
Hearing Aids.
Practice Management--organization & administration.
Quality of Health Care.
RF290 / .T39 2013
617.8 TAY
WV 270
Quality in audiology : design and implementation of the patient experience / Brian Taylor. - San Diego, CA : Plural Publishing, c2013. - xiii, 317 p. : ill. ; 23 cm.
Includes bibliographical references and index.
Quality and the patient experience -- The three essentials of quality in audiology -- Best practices and outcome measures in the clinic -- Quality in action at the front desk -- Quality in the business suite.
9781597564724 (alk. paper) 1597564729 (alk. paper)
2013006765
Audiology.
Hearing Aids.
Practice Management--organization & administration.
Quality of Health Care.
RF290 / .T39 2013
617.8 TAY
WV 270